The Nurse Navigator is a patient and physician advocate who assists physicians in putting together referrals to specialists and specialty programs. The nurse ensures that your referral and requisitions are done with efficiency and in a timely manner. Thus, reducing wait time from physician to specialist and making sure that particular specialist has the required information prior to your visit. If you are waiting on a referral and have seen your physician but have not received a phone call from the Nurse Navigator within a week of seeing your physician please call (403)845-3085.
Diagnostic Testing Requisitions also come through the Nurse Navigator. Depending on the investigation, will determine the wait time. Urgent diagnostics can be a wait time of 1 day – 2 months, semi-urgent can be one week – 3 months wait and non – urgent can be from 3-9 months. Most Diagnostics are completed in Red Deer and or Sylvan Lake from Rocky Mountain House. In some cases they are done in outlying areas and or Calgary or Edmonton.
If you have any questions about Diagnostic Testing and or a referral please call the Nurse Navigator @ (403)845-3085.