Receptionist-Medical Office Assistant

Temporary-12 months – Part-time:  .6-.8 FTE

The Rocky Mountain Primary Care Network (RPCN) is a physician-led non-profit corporation that works collaboratively with Alberta Health Services and our community partners to support primary care in Rocky Mountain House and surrounding area.

We are seeking an engaged and enthusiastic Medical Office Assistant/Receptionist to join our multi-disciplinary healthcare team. This position will support approximately twenty physicians by identifying and tracking panels, managing data and reporting information to the primary care practice population.

Duties and Responsibilities:

• Assess and communicate the need for patient health screening within the EMR.
• Play a key role in coordinating screening referrals and appointments for patients in accordance with the Toward Optimized Practice Screening Initiative: Alberta Screening and Prevention Program. (ASaP).
• Work in conjunction with the Physicians and Panel Management Screening Nurse(s) to increase access for patients, enhancing the patients’ primary care experience, improving clinical outcomes and the patient’s quality of life.
• The Receptionist/MOA works under general supervision, frequently in the absence of managers and senior staff.
• Support the ED and office administrative functions.
• Reception: answering phones, mail distribution, minutes, document management, data entry and database maintenance.

Requirements:

• Medical Office Assistant, Unit Clerk, Medical Terminology certification preferred or combination of education and relevant experience.
• Experience in with multiple-line phone systems and reception.
• Demonstrated ability and willingness to work in an unstructured and dynamic environment that requires flexibility and collaboration with other health professionals.
• Must be prepared to increase knowledge in current screening initiatives and research within the Alberta and Canadian Context.

Knowledge/Skills & Abilities:

• Sound knowledge and experience with computer programs in Microsoft Office.
• Previous experience with Electronic Medical Record (EMR) and working in clinical settings would be an asset.
• Ability to collaborate with people in a health care environment with professionalism, confidentiality, and respect.
• Outstanding communication skills, verbally and in writing.
• Proven initiative and motivation.
• Strong organizational, time management and decision-making skills; meeting deadlines.
• Ability to deal with challenging situations with empathy & sincerity – conflict resolution.
• Demonstrated problem solving and conflict resolution skills.
• Highest standards of confidentiality, privacy and information management.
• Ability to work effectively within a team.

This position reports to the Executive Director of the Rocky Mountain House Primary Care Network.

Salary:  Will be negotiated based on experience. The PCN offers a competitive compensation package with comprehensive benefits, opportunities, and an outstanding work environment.

Interested applicants should submit their cover letter and resume to jtomaszewski@p2ppcn.com, attention Jan Tomaszewski.

Rocky Mountain House Primary Care Network is committed to ensuring the safety of staff and patients and requires all new employees to provide proof of qualifications and a satisfactory criminal record check and/or Vulnerable Sector Search prior to the start of their employment.

We would like to thank all applicants for their interest, however only those applicants selected for an interview will be contacted.

Rocky Mountain House Primary Care Network values the diversity of the people and communities we serve and is committed to attracting, engaging, and developing a diverse and inclusive workforce.

More information about this organization can be found at  https://rockypcn.com.